I've been using all 3 steps and only have recently started noticing drying.which in fairness, is on me because I haven't been properly moisturizing. This doesn't really have a scent (maybe slightly like rubbing alcohol? But very very faint). it was a couple of weeks of using twice daily before I started noticing a difference - and it just continued to improve from there. As with anything, you've got to give it a bit. Skin Elite Group LLC is not responsible for carrier delays or delays due to events outside our control.I wish I had taken before pictures, but after running through so many products and not having that "saving grace" I didn't bother. Packages tracked as delivered, but reported missing, will need a UPS / USPS/ FedEx claim number to be investigated.Īll delivery estimates are in business days excluding holidays. Once items are confirmed as delivered, packages become the responsibility of the customer. Insurance of packages is effective up to delivery confirmation only. We cannot ship to PO boxes for Expedited and Next Day Shipping.Īll deliveries are tracked with delivery confirmation provided. Business days are Monday through Friday, excluding holidays.Ĭut off time for Expedited and Next Day shipping options is 2pm ET. You will receive an automated email notification containing your tracking number as soon as a shipping label is created. Please note we must be contacted at within 21 days of shipping notification to address shipping issues.Īll orders are processed and shipped within 1 to 2 business days of order receipt. If you are in Hawaii, Alaska or a non-contiguous State, shipments will take up to 14 days for delivery. However, delivery times can also depend on external factors as well as internal UPS / USPS / FedEx factors and therefore cannot be guaranteed. Most orders are delivered within 2-3 business days. How Long Will Delivery Take?Īll delivery methods can experience a range of delivery times. This often happens when the apartment or suite number is missing. If the address is incomplete, it may delay receipt of the package and you will be charged a $10 fee if delivery is refused or undeliverable. Please ensure your shipping address is entered correctly before your order is placed. Once your order is processed, you will receive an email notification with tracking information.įor more details, go to our Shipping Policy page. If the address is incomplete, it may delay receipt of the package. If you have not received your order within 14 days after your shipping confirmation, then please contact us immediately at make sure to enter your shipping address correctly before you place your order. However delivery timesĬan also depend on external factors as well as internal USPS, UPS or FedEx factors and therefore cannot be guaranteed. Most orders are delivered within 2-3 days. Please note that a few of our products are restricted to ground shipping only and some orders may require a signature upon delivery. Expedited UPS and FedEx delivery services are available at an additional cost. We proudly offer free shipping on orders $30 or more, after discounts, using either the United States Postal Services (USPS) First Class or Priority Mail and UPS Ground within the United States. Skin Elite reserves the right to reject any return and to change or update this return policy at any time.įor more details, go to our Returns Policy page. Please allow up to 2 weeks, from receipt of item(s), for refunds and store credits to be processed. If you are an Elite Rewards Member just go to the Orders section within your Account and click on ‘Return Item’ and follow the instructions. Returned items must be unopened and in their original packaging. Return shipping costs are the responsibility of the customer unless there was a shipping error or damage. You may initiate a return request in your account or by contacting ourĬustomer Service team within 30 days of the purchase date at 1-88 or you wish to return an item, please ensure you obtain a return merchandise authorization number (RMA #). If, after receipt, you are not completely satisfied with your order, Our goal at Skin Elite is to have happy and satisfied customers.
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